Refund policy

Last updated: April 16, 2026

This policy is designed to comply with payment gateway requirements while protecting the business. We don't do international shipping.

Returns and exchanges are only applicable to domestic orders. International orders are not eligible for returns or exchanges.

1. Returns

  • Returns are accepted within 3 days from delivery

  • Product must be unused, in original condition, and with original packaging

2. Non-Returnable Items

  • Opened or used products

  • Customised or special-edition items

  • Items damaged due to misuse

3. Damaged / Incorrect Product

If you receive a damaged or incorrect item:

  • Notify us within 24 hours of delivery

  • Share an unboxing video or clear images as proof

  • We will provide a replacement or refund after verification

4. Refunds

  • Approved refunds will be processed within 5 to 7 working days

  • Refunds will be credited to the original payment method

5. Order Cancellation

  • Orders can be canceled before dispatch

  • Once shipped, cancellation is not allowed